Become an ACT Volunteer
A kind gesture can reach a wound that only compassion can heal.
- Steve Maraboli
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After training, our volunteers confidently arrive to scenes of emergencies to provide positive, genuine support to witnesses, victims, and survivors. We’ll train you on what to say and how to say it. Although sometimes, just being silent and present can provide significant support.
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ACT volunteers commit to being on call for three 12-hour shifts per month of their choosing (either 7am-7pm or 7pm-7am).
They also attend one in-person 3-hour Continuing Education meeting each month. Our Verde/Sedona volunteers meet on the first Tuesday evening of each month, and our Prescott/Quad Cities volunteers meet on the first Thursday of each month.
ACT volunteers also need to maintain a cell phone with texting capability, and maintain reliable transportation.
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Along with providing emotional first aid, ACT volunteers are trained in providing practical support, like sharing sources of information for things like funeral home arrangements, scene clean-up services, and grief support groups.
By providing practical information, ACT volunteers show those experiencing a crisis that they can start to feel in control of their life - a feeling that is often lost after a tragedy.
When you become an ACT volunteer, you’ll make a positive difference in your community by providing emotional and practical support on the scene of crisis or traumatic events.
The main responsibilities of our ACT volunteers include:
Ready to become a volunteer?
Arizona Crisis Team Volunteers do not need to have prior experience in mental healthcare. Our comprehensive training and monthly check-ins ensure all volunteers feel supported, confident, and prepared when responding to on-the-scene crises, regardless of background or experience.
Still not sure? Feel free to read through our Frequently Asked Questions.
Please review our volunteer requirements:
Residency Requirements
Volunteers must reside in one of the following cities in Yavapai County, Arizona, USA:
Prescott / Prescott Valley
Chino Valley / Paulden
Dewey-Humboldt / Mayer / Spring Valley
Sedona / Village of Oak Creek
Verde Valley: Camp Verde / Clarkdale / Cornville / Cottonwood
Age Requirements
Volunteers must be at least 18 years old.
Availability Requirements
Volunteers must be able to attend a 3-day (8am-5pm) in-person training series (occurs on three weekend days), a monthly 3-hour weekday evening continuing education meeting, and commit to being on-call for three 12-hour shifts per month. Volunteers pick their own shifts (7am-7pm; 7pm-7am; or a combination) to fit what works best in their busy lives.
Other Requirements
Volunteers must have:
Reliable transportation to and from call scenes
A smart phone with ability to receive and make calls and texts while on-shift
A valid driver's license, current vehicle registration, and current vehicle insurance
Ability to receive and write emails
Ability to submit online follow-up call reports (via computer or tablet - cell phones cannot work for this).
Volunteers must be willing and able to:
Submit a background check.
Submit an unofficial 39 month driving record (before training we will show you how to request this information from ADOT).
Upcoming training sessions:
Spring 2026 Training: Saturday, April 11; Sunday, April 12; Saturday, April 18. Each day’s session is from 8am to 5pm. Attendance at all three days is mandatory to complete training.
If you meet our requirements listed above, we’d love to have you volunteer with Arizona Crisis Team.
Please complete the ACT Volunteer Interest Form and we will get back to you shortly.
